Text copied to clipboard!
Title
Text copied to clipboard!Flower Manager
Description
Text copied to clipboard!
We are looking for a Flower Manager to oversee the daily operations of our floral department, ensuring the highest quality of floral arrangements and customer service. The ideal candidate will have a strong background in floristry, team leadership, and retail management. This role requires a creative eye for design, excellent organizational skills, and the ability to manage inventory and vendor relationships effectively.
As a Flower Manager, you will be responsible for supervising a team of florists and sales associates, developing seasonal floral displays, and maintaining the cleanliness and visual appeal of the floral section. You will also be in charge of ordering flowers and supplies, managing budgets, and ensuring that all floral products meet company standards for freshness and presentation.
You will work closely with customers to understand their needs for events such as weddings, funerals, corporate functions, and holidays, providing expert advice and customized floral solutions. Strong communication and interpersonal skills are essential, as you will be interacting with clients, suppliers, and team members on a daily basis.
In addition to customer service and design responsibilities, the Flower Manager will analyze sales data to identify trends, forecast demand, and implement strategies to increase profitability. You will also be expected to train new staff, conduct performance evaluations, and ensure compliance with health and safety regulations.
This position is ideal for someone who is passionate about flowers and design, enjoys working in a fast-paced retail environment, and has a knack for leading and inspiring a team. If you are a motivated individual with a flair for creativity and a commitment to excellence, we encourage you to apply.
Responsibilities
Text copied to clipboard!- Manage daily operations of the floral department
- Design and create floral arrangements for various occasions
- Supervise and train floral staff
- Maintain inventory and order supplies
- Ensure freshness and quality of floral products
- Provide excellent customer service and consultations
- Develop seasonal displays and promotions
- Monitor sales and adjust strategies accordingly
- Maintain cleanliness and organization of the workspace
- Coordinate with vendors and suppliers
- Ensure compliance with health and safety standards
- Handle customer complaints and resolve issues
Requirements
Text copied to clipboard!- Proven experience in floristry or floral management
- Strong leadership and team management skills
- Excellent design and creative abilities
- Good organizational and time management skills
- Strong communication and interpersonal skills
- Ability to work weekends and holidays
- Knowledge of floral care and handling techniques
- Experience with inventory and budget management
- Customer-focused mindset
- Ability to lift and move floral supplies
- Familiarity with point-of-sale systems
- High school diploma or equivalent; floral certification a plus
Potential interview questions
Text copied to clipboard!- What experience do you have in floral design or management?
- How do you ensure the freshness and quality of flowers?
- Describe a time you handled a difficult customer situation.
- How do you manage inventory and control costs?
- What strategies do you use to increase floral sales?
- How do you train and motivate your team?
- Can you describe your approach to seasonal floral displays?
- What floral design styles are you most comfortable with?
- How do you stay updated on floral trends?
- Are you comfortable working weekends and holidays?
- What is your experience with vendor and supplier coordination?
- How do you handle multiple customer orders during peak seasons?
